JOB Reference EJT-ARJBPB8QXN

Customer Service Administrator Tanzania

CEVA Logistics Discovered vacancy

Dar es Salaam, Tanzania Bachelor degree Full time
Deadline: 9 Nov 2026

About this Opportunity

Coordinate freight forwarding customer onboarding, shipment bookings, cargo tracking and logistics documentation in Tanzania.

CEVA Logistics seeks a customer service administrator for its Ocean Freight business in Dar es Salaam. The role coordinates onboarding and compliance, daily customer communication, shipments, records, customs documentation and operational profitability through CargoWise.

Key Details

Opportunity Type:
Job
Location:
Dar es Salaam, Tanzania
Employment Type:
Full time
Education Level:
Bachelor degree
Experience Level:
Mid level
Work Arrangement:
On-site
Vacancy Reference:
592164
Application Deadline:
9 Nov 2026
Posted:
14 Oct 2026

Quick Summary

  • Employer advert states competitive employee benefits, career-development opportunities and a supportive working enviro...
  • Complete customer onboarding SOPs, documentation and compliance checks; coordinate customer enquiries and bookings; pr...
  • At least three to five years of customer service experience in logistics, shipping or freight forwarding.

Eligibility & Requirements

  • Bachelor’s degree in Business Administration is required. A Master’s degree or relevant professional qualification is advantageous.
  • A relevant professional certification or Master’s degree is a plus; demonstrable CargoWise and freight documentation competence is beneficial.
  • At least three to five years of customer service experience in logistics, shipping or freight forwarding.

Responsibilities

Complete customer onboarding SOPs, documentation and compliance checks; coordinate customer enquiries and bookings; process freight shipment instructions; validate routing and carrier options; manage bills of lading and certificates; arrange shipment customs-clearance and delivery documentation; track cargo and resolve transit exceptions; validate accruals and CargoWise job profitability.

Benefits

Employer advert states competitive employee benefits, career-development opportunities and a supportive working environment without a specified salary.

Consultancy Deliverables

Complete customer onboarding SOPs, documentation and compliance checks; coordinate customer enquiries and bookings; process freight shipment instructions; validate routing and carrier options; manage bills of lading and certificates; arrange shipment customs-clearance and delivery documentation; track cargo and resolve transit exceptions; validate accruals and CargoWise job profitability.

Department

Ocean Freight / Customer Service

Specialisation

Customer Service Administrator Tanzania

Programme Skills

Ocean freight, freight forwarding, Incoterms, customer service and relationship management, CargoWise, Excel, documentation accuracy, logistics compliance, shipment tracking, financial reconciliation.

Additional Information

Official employer vacancy source: https://jobs.cmacgm-group.com/CEVALogistics/job/Customer-Service-Administrator-Tanzania/592164-en_GB/. Check the employer site for status changes and all application conditions. Employer did not give an independently confirmed closing date.
DEADLINE VERIFICATION (27 Oct 2026): Official CEVA vacancy does not publish a closing date. No independently verified fixed close date.

How to Apply

Submit through official CEVA Logistics/CMA CGM employer application page, requisition 592164. Check portal availability and any unstated closing date before publication. Advertised publication date is a calendar date, not a confirmed posting hour. CLOSING DATE: Not stated or not independently verified on the official employer posting. Check employer portal for final closing date. Do not assume a date from third-party listings.

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About the Organization

CEVA Logistics, part of the CMA CGM Group, provides contract logistics, air and ocean freight, ground transport and supply-chain services internationally. Its Tanzania operations include ocean freight and container freight station administration in Dar es Salaam.

Trust and source

Discovered This opportunity has an attributed source; publication does not establish full verification. Review the original announcement and application instructions.

Source
Attributed opportunity source
Published
27 Oct 2026
Last checked
27 Oct 2026 16:26
Trust state
DISCOVERED
View attributed source ↗

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